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Intelligent Virtual Assistant for Banks & Credit Unions

“From our evaluation, it is clear that, interface.ai is far ahead of even the second-best vendor operating in the Intelligent Virtual Assistant space for Banks and Credit Unions”

Voice-based biometrics & Caller-id Authentication

We are introducing the most advanced voice-based biometrics and caller-id solutions on our award-winning AI-powered Phone Banking solution.

Serving over 100s of Banks and Credit Unions

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Dupaco logo

“Enterprise Wide One Conversational AI Brain”

Powering 60+ AI Solutions Tailored for Banks and Credit Unions three

Improve Operational Efficency

Optimize Call Center Operations with Automated Processes and Elimination of Manual Efforts

Improve Customer & Employee Expereince

Offering intelligent interactions, real-time guidance, and efficient access to information

Increased Earnings

Personalized recommendations & support to all prospects throughout their onboarding

Banking Domain Expertise to Deliver
Impact from Day One

Treva Loyd

VP of Digital Banking

Allegacy Federal Credit Union

“interface.ai's Intelligent Virtual Assistant is enabling us to handle call volumes, abandonment rates, and call wait times while providing 24/7 member support, freeing staff for revenue generation and deepening member relationships.”

52.43%

of live chats are automated

43,909

of the call are automated

$4.4M

member support

Carolyn Jordan

Chief Growth Officer

Neighbourhood Credit Union

“Our call handling rates increased from 50% to 90% within 2 days of Nick's deployment, which has allowed our agents to focus more on high quality work along with enhancing our member satisfaction levels.”

40%+

call automation

43,909

hours member wait time avoided

$4.4M

Operational cost savings

Treva Loyd

VP of Digital Banking

Allegacy Federal Credit Union

“interface.ai's Intelligent Virtual Assistant is enabling us to handle call volumes, abandonment rates, and call wait times while providing 24/7 member support, freeing staff for revenue generation and deepening member relationships.”

52.43%

of live chats are automated

43,909

of the call are automated

$4.4M

member support

Carolyn Jordan

Chief Growth Officer

Neighbourhood Credit Union

“Our call handling rates increased from 50% to 90% within 2 days of Nick's deployment, which has allowed our agents to focus more on high quality work along with enhancing our member satisfaction levels.”

40%+

call automation

43,909

hours member wait time avoided

$4.4M

Operational cost savings

Experience Results-Driven Success with interface.ai's Performance-Based Pricing

interface.ai is the sole industry vendor providing 'Pay-for-Performance' pricing with advanced integrations and enhanced questions for seamless automation, all included in the cost.

interface.ai Selected as Exclusive Partner by Industry Leaders

Industry giants Allied Solutions and CUNA Strategic Services chose Interface.ai as their exclusive partner, marking our standout position in AI solutions after thorough evaluations.

Out-of-the Box Integrations with all the Major Banking Systems

With our out-of-box integrations, customers are guaranteed seamless implementation and swift value realization

A Platform Built to Enable the Finest 
Banking Experiences

Banking Specific
LLM model

Built by experts who have served financial institutions for decades

Deep Domain Expertise

Extensive knowledge base developed by processing millions of domain specific conversations daily

Extensive
Out-of-the-Box Capabilities

Readily available solutions for every step of the customer journey

Collective
Learning

Learning occurs across multiple implementations to be able to answer questions that are not asked by customers yet

Omnichannel

Seamless customer experience across all channels

Banking Specific
LLM Model

Achieve 90%-95% NLU accuracy on day one

Multi-lingual

Supports over 100 languages to help you serve local immigrant families

Built For
Scale

Built to process millions of conversations every second