Introducing
SPHERE
Industry first generative AI-powered multimodal ChatGPT like AI Assistant for Banks and Credit Unions.
“At UCU, interface.ai's Sphere, a Multimodal ChatGPT-like AI assistant, replaces 14-15 applications, enhancing our frontline operations' efficiency 10x.”
Estela Nagahashi
EVP, Chief Operating Officer,
University Credit Union
Intelligent Virtual Assistant for Banks & Credit Unions
“From our evaluation, it is clear that, interface.ai is far ahead of even the second-best vendor operating in the Intelligent Virtual Assistant space for Banks and Credit Unions”
Dr. David Tuyo
President & CEO, University Credit Union
Serving over 100s of Banks and Credit Unions
“Enterprise Wide One Conversational AI Brain”
Powering 60+ AI Solutions Tailored for Banks and Credit Unions
Improve Operational Efficency
Optimize Call Center Operations with Automated Processes and Elimination of Manual Efforts
Improve Customer & Employee Expereince
Offering intelligent interactions, real-time guidance, and efficient access to information
Increased Earnings
Personalized recommendations & support to all prospects throughout their onboarding
Banking Domain Expertise to Deliver
Impact from Day One
Treva Loyd
VP of Digital Banking
Allegacy Federal Credit Union
“interface.ai's Intelligent Virtual Assistant is enabling us to handle call volumes, abandonment rates, and call wait times while providing 24/7 member support, freeing staff for revenue generation and deepening member relationships.”
52.43%
of live chats are automated
43,909
of the call are automated
$4.4M
member support
Carolyn Jordan
Chief Growth Officer
Neighbourhood Credit Union
“Our call handling rates increased from 50% to 90% within 2 days of Nick's deployment, which has allowed our agents to focus more on high quality work along with enhancing our member satisfaction levels.”
40%+
call automation
43,909
hours member wait time avoided
$4.4M
Operational cost savings
Treva Loyd
VP of Digital Banking
Allegacy Federal Credit Union
“interface.ai's Intelligent Virtual Assistant is enabling us to handle call volumes, abandonment rates, and call wait times while providing 24/7 member support, freeing staff for revenue generation and deepening member relationships.”
52.43%
of live chats are automated
43,909
of the call are automated
$4.4M
member support
Carolyn Jordan
Chief Growth Officer
Neighbourhood Credit Union
“Our call handling rates increased from 50% to 90% within 2 days of Nick's deployment, which has allowed our agents to focus more on high quality work along with enhancing our member satisfaction levels.”
40%+
call automation
43,909
hours member wait time avoided
$4.4M
Operational cost savings
interface.ai Selected as Exclusive Partner by Industry Leaders
Industry giants Allied Solutions and CUNA Strategic Services chose Interface.ai as their exclusive partner, marking our standout position in AI solutions after thorough evaluations.
Out-of-the Box Integrations with all the Major Banking Systems
With our out-of-box integrations, customers are guaranteed seamless implementation and swift value realization
A Platform Built to Enable the Finest Banking Experiences
Banking Specific
LLM model
Built by experts who have served financial institutions for decades
Deep Domain Expertise
Extensive knowledge base developed by processing millions of domain specific conversations daily
Extensive
Out-of-the-Box Capabilities
Readily available solutions for every step of the customer journey
Collective
Learning
Learning occurs across multiple implementations to be able to answer questions that are not asked by customers yet
Omnichannel
Seamless customer experience across all channels
Banking Specific
LLM Model
Achieve 90%-95% NLU accuracy on day one
Multi-lingual
Supports over 100 languages to help you serve local immigrant families
Built For
Scale
Built to process millions of conversations every second