Introducing
Sphere
Industry-first Generative AI-powered Multimodal ChatGPT-like AI Assistant for Banks and Credit Unions
Our Hybrid Approach, Blending Foundational And Banking-Specific AI, Is Set To Revolutionize The Banking Experience.
Pervasive
Champion
Catalyst
Hyperautomation
Augmentation
Introducing Our New Vision For The Era Of Generative AI
“Interactive Intelligence” For Banking
Convergence Of System Of Engagement And System Of Intelligence
Step
Pervasive AI Across All Customer & Employee Channels
Leap
Generative AI-Powered “Interactive Intelligence” for Banking
Unveiling interface.ai's New Product Suite Powered By Generative AI
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Sphere for Customers
Discover Sphere for Customers – an industry-first, ChatGPT-like universal channel revolutionizing banking through intelligent guidance, innovative plugins, and personalized AI assistance.
Sphere for Employees
Discover Sphere for Employees – an industry-first, ChatGPT-like universal channel that replaces 14-15 applications traditionally juggled by frontline staff, thereby enhancing frontline operations’ efficiency by 10x.
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Features of Sphere
Multimodal
Offers a seamless integration of text, visual elements, mouse interaction, audio, video inputs and outputs, allowing customers & employees to interact in the most convenient and natural way possible. Experience dynamic and personlized responses, including audio and on-the-fly generated videos along with text-based communication. This multimodal capability enables versatile interactions and accommodates different communication preferences, enhancing the overall experience.
Plugins
Provides a marketplace of add-on apps and features known as plugins. These plugins enhance the functionality and adaptability of the assistant, ensuring a personalized and optimized experience without the hassle of switching between different apps. For example, this feature offers integration capabilities with platforms like Meridian Link, enabling smooth processing of loan origination and account opening applications.
In-Context Maestro
This feature operates in real-time and provides guidance, insights, and upsell right opportunities based on the ongoing user interaction context. By analyzing the conversation, the in-context maestro offers intelligent recommendations, suggestions, and relevant information, enhancing the customer & employee journey. This capability allows the AI assistant to serve as a conductor, adeptly maximizing outcomes for both users and financial institutions.
Co-pilot
The co-pilot feature acts as a supportive companion throughout the user journey. It provides crucial insights and suggestions to customers and employees, helping them navigate complex processes, make informed decisions, and achieve their goals. The co-pilot feature offers proactive assistance and ensures that customers and employees have a seamless and guided experience, ultimately increasing satisfaction and engagement.
Benefits of Sphere
Universal channel to enhance customer and employee experience
Personalized and proactive guidance to achieve financial wellness
Increased revenue via upsell & cross-sell
Access to real-time information for better decision-making
Improved risk management and better compliance
Greater accuracy and automation through banking domain rich training
Estela Nagahashi
EVP, Chief Operating Officer
“At UCU, interface.ai’s Sphere, a multimodal ChatGPT-like AI Assistant, replaces 14-15 applications, enhancing our frontline operations’ efficiency by 10x.”