Reduce Operation Cost with Intelligent AI in Banking

Operational efficiency across all functions of your financial institution, free up resources to focus on higher-value activities

CUSTOMER FACING

Smart Discovery

Assist customers in getting information & selecting products and services based on their needs without any hassle.

With vast information available on the public domain, customers struggle to find the information relevant to them.

With Smart Discovery, you can enable your customers to find information they want, instantly, on any banking channel, either through text or voice.

CUSTOMER FACING

Smart Conversion

Assist customers in applying for Banking products in a natural conversational manner.

Prevent customer drop-offs with timely support and reminders across all banking channels.

Smart Conversion is proven to reduce form drop-offs, and improve conversion of online product purchases by over 500%, and positively impact revenue growth.

CUSTOMER FACING

Smart Transactions

Enable customers to seamlessly transact and perform account actions across any preferred banking channels.

Smart Transaction enables authenticated users to experience all online banking features in a conversational manner.

Before servicing any request that requires authentication, the system will authenticate the customer using the authentication method(s) prescribed by the financial institution.

CUSTOMER FACING

Intelligent Banking

Proactively recommend the right product to customers & prospects by understanding their preference.

interface.ai’s platform analyzes the wealth of data gathered from all the channels to predict your customers’ and prospects’ behavior to minimize future risks and maximize opportunities.

CUSTOMER FACING

Debt Collection

Highly personalize your debt collection outreach program with Intelligent Virtual Assistants.

Enable highly efficient, personalized & customer friendly debt collection practices leading to a 200% improvement in debt collection rates.

Ensure 100% compliance in your debt collection practices.

CUSTOMER FACING

Sales Assistant

Follow up with all your prospects in a highly personalized way and improve chances of conversion by up to 500%.

Track your prospects’ onboarding journey and follow up across any digital channel.

CUSTOMER FACING

Appointment Scheduler

Enable customers to set up meetings with financial advisors without any hassle.

Customers and prospects will be able to schedule meetings with representatives of the financial institutions without waiting over the phone or email.

CUSTOMER FACING

IT Support Assistant

Provide 24/7 help to the internal employees to solve IT related issues.

Assist, automate and provide resolution to common IT requests.

Provide users with self-service resources and articles so that they can help themselves.

Automate IT Asset Allocation, Onboarding and Termination.