19 Ways an AI-Driven Customer Service Chatbot Improves CS and CX
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With so much hype around Artificial Intelligence, it is important to discuss the benefits of AI to customers of a financial organization. Here are 19 ways AI tech Improves Customer Service (CS) and…

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AI Transformation

Discover the uses of artificial intelligence, ML and PA in the debt collection process
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We’re in an era where everything is either data-driven or old school. To avoid being the latter, the uses of artificial intelligence (AI), machine learning (ML) and predictive analytics (PA) in banking and…

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AI Banking

Why AI in E-Commerce is the answer to the next step forward?
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AI in E-commerce Artificial intelligence has made tidal advances within all fields it has touched, this path-breaking technology has taken on the role of a super-intelligent being – and what was once rudimentary…

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AI Transformation

Achieve Customer Centricity with AI Applications in Banking. Nurture an ‘AI First’ Culture
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We live in an age of customer centricity… …Where banking customers expect their ‘personal digital banks’ to know who they are, what they need, what they want, and what they prefer. …Where they…

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AI Banking

How an Intelligent Banking Assistant and Digital Disruption is Transforming Banking
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Every business knows that technology stagnation in an ever-evolving market environment could risk being sidelined. In this digital age, banks and financial institutes need to realize that digital disruption in the industry is…

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AI Banking

Reasons why people succeed with an AI-based E-commerce platform
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AI Produces Unfathomable Results Artificial intelligence is the hottest topic we’ve got doing the rounds as of the last two years. From small business owners to FANG (Facebook, Amazon, Netflix & Google) even,…

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Conversation AI

4 Steps to Convert Conversations to Conversions Using a Chatbot for Business
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“I’d like to subscribe to your bank’s new investment plan. It sounds cool!”, gushed the millennial, who was trying to devise the best investment plan according to his earnings. The AI Chabot of…

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AI Banking

How Progressive Banks Use Conversational AI Solutions to Upsell and Increase Revenue
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Conversational AI Solution Series Who is Jane Smith? Jane is a New York-based lawyer who lives in the middle-income neighborhood of Queens. She is an American earning an average annual income of $74,664…

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AI Banking