How IVA sends text and provides knowledge ondemand.
How the IVA is able to empathize and provide options to customer.
How the IVA handles authenticated experiences with insight.
How the IVA helps with personalised recommendation creating new revenue opportunities.
New Revenue Opportunity
Note: Industry average cost per call considered is USD $10 (or about $1.5 per minute). New Revenue opportunities
identified in 6% of calls & calculated based on industry standards.