The Urgency of Integrating AI in Contact Center Paid Members Public
Integration of AI in Contact centers can keep employees safe, provide reliable customer service, and reduce customer wait time
Virtual Assistants, the silver lining in Shrinking Revenues from Overdraft Fees Paid Members Public
Overdraft fees in traditional banks are shrinking with the advent of challenger banks and regulatory scrutiny. AI Virtual assistants can help increase this revenue by offering advisory services to customers
Reducing Operational Burden On Financial Institutions With AI-powered Call Centers Paid Members Public
AI powered Digital Assistant can help in reducing operational burden on Financial Institutions with instant call centers.
How to evaluate your AI Virtual Assistant Vendor Paid Members Public
Financial institutions should ask potential AI vendors a number of questions before they settle on the right partner. See a some of the questions and potential answers here
Minimizing The Impact of Coronavirus On Banking Operations Paid Members Public
The coronavirus outbreak is already impacting financial markets and this has an immediate effect on the core business of financial institutions. Virtual Assistant can help in automating support operations for financial institutions during pandemic situations.
Unlock Productivity: Empower Frontline Staff with Virtual Assistants to do more with less Paid Members Public
Frontline staff can be more productive if they are empowered with virtual assistants that help them to spend more time selling the products rather than on administrative tasks
Financial Literacy in the era of Digital Assistants Paid Members Public
financial education can be best achieved through the banking digital assistant. Digital assistants are present across every channel where the customer is, it can offer financial advice in a non-intrusive way.
Want sticky customers? Think virtual assistants! Paid Members Public
Customer onboarding using AI virtual assistants can increase customer lifetime value
