How Successful E-commerce businesses are making most of it with AI
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E-commerce business is one of the most promising businesses in the present era. The e-commerce industry has blossomed to 24 million online stores out of which, only 650,000 stores are generating sales of…

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Conversation AI

Rediscover meaningful banking with AI-powered digital assistants
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Why are Banks & Credit Unions looking at the power of AI Banks and credit unions have always been on the lookout for innovative and interactive ways to reach out to and communicate…

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AI Banking

Make Customer Centricity a Reality! 5 Ways Artificial Intelligence Drives Customer Experience
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This article was written as part of the SEMrush Big Blogging Contest How would you define exceptional customer experience (CX)? Does it mean… …Offering a product that your customers’ need but don’t know…

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AI Transformation

GDPR and its implications for banks using chatbots Part-2
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In part 2 of the series on GDPR implications for banks using chatbots, we discuss the most recent amendments to the GDPR, common gaps in GDPR compliance and requirements specific to banks implementing…

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AI Banking

From AI to Cloud Computing. Business isn’t the same
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AI in Business. Where we’re going, and just how we plan on getting there Present-day, we’re looking at some real radical changes that most of us had little to no idea could even…

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AI Transformation

Problems professionals run into with the E-Commerce platforms
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Smart, conversational e-commerce saves the day Selling products and services is easier said than done. With changes in customer demands, preferences and when your business has a looming presence in various geographical locations;…

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Conversation AI

Roadmap to Integrating an Omni Channel Chatbot
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“Smart speakers, connected appliances, voice assistant, smartphones and beyond. I believe that the world is quickly shifting from a place of texting, typing and swiping to one of audio/voice as navigation and user…

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Conversation AI

Snapshot of a Digitally Empowered Customer Using AI-Assisted Banking Solutions
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Who is the digitally empowered banking customer? In the near future, the most potential market segment will mainly comprise of ‘millennials on the move’. Resonating with millennials is as much an art as…

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AI Banking