Employee Digital Assistant: the key to improving HR metrics Paid Members Public
Employee digital assistants can improve employee engagement while improving several HR process like on-boarding, training, survey, appraisal and exits
Digital Assistants: The magic solution for the problems that plague contact centers Paid Members Public
Digital assistants can fix the fundamental issues within contact centers brought on by low employee engagement by improving employee satisfaction, alleviate the work pressure, meaningfully engage employees, while still reducing cost and improving the bottom-line.
How banking conversational interfaces are improving brand engagement Paid Members Public
Conversation interfaces are improving brand perception and engagement of banks by making information accessible, recommending financial products, 24/7 support, and proactive customer interaction
Digital assistants can overcome the challenges of IVR Paid Members Public
Digital assistants can best serve the next generation of users by overcoming the frustrations of IVR
Digital Assistants can boost revenues for Banks Paid Members Public
Digital Assistants can help banks boost revenue through discovery , recommendation, up-selling, cross-selling, and faster conversion
Digital Assistants can help Credit Unions overcome member support challenges Paid Members Public
Today, most Credit unions are looking to enhance customer experience, while attempting to reduce costs, boost revenues and improve operational efficiencies. Digital Assistants help them to achieve all these objectives seamlessly.
Bank of America is doubling down on voice assistant Erica Paid Members Public
Convenience is a top priority for consumers on mobile channels. When we use our smartphones, we expect things to be done quickly & easily.
Digital assistants combine natural language understanding with deep domain knowledge, so the voice command can directly be translated into the desired action.
It’s the Age of “Digital Darwinism”! Here are 6 Factors to Determine if AI is an Investment or a Cost Paid Members Public
It’s the age of “Digital Darwinism”, an era where technology disruption is evolving at a faster pace than the ability of businesses and customers to adapt. However, technology disruption like Artificial Intelligence (AI)…
