4 Ways Banking Chatbots Can Create Enhanced User Experience Paid Members Public
Over the years, technology has made banking more automated and convenient for the user. Digital technologies like net banking, virtual banking (Google Pay, PayPal, etc.), Chatbots have revolutionized digital transformation in the banking…
Should financial institutions consider upgrading their existing call center system before considering an Intelligent Virtual Assistant? Paid Members Public
The answer is ‘No.’ This is because the Intelligent Virtual Assistant(IVA) could be set up even if you don’t have a call center system in place. Also, upgrading the existing call center will…
TMCC becomes First Co-operative Society to Offer AI-Powered Customer Service Paid Members Public
Karnataka-based Multi-State Cooperative Society- Tumkur Merchants Credit Cooperative Limited (TMCC), one of the fastest-growing financial institutions in the country with over Rs.1,000 Crore in assets, aims to offer Artificial Intelligent powered banking experiences…
People First Federal Credit Union partners with interface.ai to enhance call center experiences by offering an Intelligent Virtual Assistant Paid Members Public
People First Federal Credit Union (PFFCU), based in Allentown, Pennsylvania, and serving over 75,000 members, will offer 24×7 personalized call center support to its members with interface.ai’s award-winning Intelligent Virtual Assistant (IVA), which…
Re-direction bots & poor customer experience Paid Members Public
One thing is certain, offering exceptional customer experience is always the foremost agenda for financial institutions. Providing exceptional customer experience is at the core of their offering and is crucial for them to…
interface.ai & Glia partner to transform call center experience for financial institutions Paid Members Public
interface.ai, a leading Intelligent Virtual Assistant (IVA) provider for financial institutions, announced a strategic partnership with Glia, a leading provider of Digital Customer Service. Today, Financial Institutions are challenged to manage the ever-rising…
Neighborhood Credit Union partners with interface.ai to transform member experiences over the call center by offering an Intelligent Virtual Assistant Paid Members Public
Press Release: Dec 08, 2020- San Mateo, California (Source – PRNewswire ) Neighborhood Credit Union, based in Dallas and serving over 56,000 members, announced that it has embarked on a mission to enable…
A Guide For Executives Of Financial Institutions To Pick The Right Intelligent Virtual Assistant Vendor Paid Members Public
(Author: Srinivas Njay, Founder & CEO, interface.ai) Introduction Over the past few months, the adoption of Intelligent Virtual Assistants (IVA) has skyrocketed among Financial Institutions. This rapid increase in adoption was triggered by…
