How to Prepare for the Future of AI in Sales?
Members Public

Artificial intelligence, unlike human intelligence, is not bound by the limits of Darwinism. Processes, often mundane, requiring endless human hours can be wrapped up within minutes through the integration of AI into the…

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5 Reasons Why Conversational AI will Replace Webforms
Members Public

Webforms have been the backbone of online targeted data delivery for a long time, with most websites containing some manner of it to help process data better through a labyrinth of preferences and…

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AI Banking

How Neighborhood Credit Union Improved Call Handling Rates From 50% To 90% In 2 Days
Members Public

Recently Neighborhood Credit Union (NCU), a Dallas-based Credit Union with over $1B assets, has launched ‘Nick’ an AI-powered Intelligent Virtual Assistant, on its call center. How is Nick helping NCU? Nick is set…

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Enhanced IVR Vs AI-Powered Call Center
Members Public

In the financial ecosystem, with everyone offering nearly the same products and services, there is less room to compete on price; the experience customers have with their financial institutions is what differentiates one…

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CUNA Councils Roundtable: Artificial Intelligence, Credit Unions and the Future
Members Public

With technology changing at lightning speed, and members’ expectations around user experience and efficient, seamless interactions increasing, are you keeping up? Come and hear how artificial intelligence is helping credit unions transform member…

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Pasadena Service Federal Credit Union Takes 1st Step In Its Journey To Incorporate Artificial Intelligence
Members Public

Pasadena Service Federal Credit Union(PSFCU) has taken the first step in incorporating Artificial Intelligence(AI) to upgrade member experience from digital to intelligent. For this initiative, PSFCU has partnered with interface.ai’s award-winning Intelligent Virtual…

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6 Ways Artificial Intelligence is Redefining Human Resources
Members Public

Technological developments have revolutionized the way organizations and businesses operate in multiple verticals, including the Human Resource (HR) department. Artificial Intelligence or AI in HR has made organizations function much better because AI…

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University Credit Union Revolutionizes Call Center Experiences By Launching Its IVA Royce On Its Call Center
Members Public

University Credit Union has launched Royce on its Call Center to help members get answers to their questions with high accuracy and no wait times.

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AI Call Center